AI Reply Assistant privacy policy

AI Reply Assistant (“the extension”) is a Chrome extension by AddonNest. This policy explains what information it handles and why. It adds to our general privacy policy.

What the extension reads

On Gmail and WhatsApp Web, the assistant reads the open email thread or chat only when you open the assistant and ask for a reply. For Improve and Translate it uses the draft or the text you selected. It never reads other emails or chats, and it never sends a message for you — you review the draft and click Insert yourself.

AI processing

To write a reply, the extension sends the conversation text you asked it to work on, your instructions (tone, language, length and any point you added) and, on Pro, your saved writing-style notes to our server. Our server forwards it to Anthropic's Claude API and streams the reply back to you. We don't store the message text or the generated replies. Anthropic processes the data under its commercial terms and does not use it to train its models.

Usage

Our server counts how many AI actions you use each day so it can apply your plan's daily limit.

Stored on your device

Your settings (default tone, language, length) and your personal writing-style notes are kept in Chrome's extension storage and synced by Chrome between your own browsers if you have Chrome sync on.

Permissions

• Access to mail.google.com and web.whatsapp.com: to add the ✦ AI button and insert the draft you approve.
• storage: to keep your settings and sign-in.
• identity: only for “Continue with Google”.

Your AddonNest account

An account is only needed for paid features. It is one AddonNest account shared by the website and all our extensions. We store your email address, an optional name and a securely hashed password — or, if you choose “Continue with Google”, your Google account's email address. We use it only to sign you in and to apply your plan.

Payments

Plans are paid on addonnest.com through Razorpay or Cashfree. Card, UPI and bank details are entered on their payment pages and are never seen or stored by us. We keep your order number, plan, amount, payment reference and the date your plan ends, and — if you pay with Cashfree — the mobile number you entered at checkout.

What we don't do

• No advertising, analytics or tracking inside the extension.
• No collection of your browsing history.
• No selling or renting of personal data. We share data only with the service providers needed to run the features described above.
• We don't use your data for anything other than providing AI Reply Assistant.

The use of information received from Google APIs adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements.

Your choices

• Uninstalling the extension removes everything it stored in your browser.
• To delete your AddonNest account and every record linked to it, email us from the address you signed up with. We delete it within 30 days.

Changes

If this policy changes, the new version is posted at this address with a new date.

Contact

Email support@addonnest.com.